Shipping Policy

All confirmed orders are sent by NZ Courier track & trace. Packages are not signature required; however, if a customer wants signature required, this can be arranged at a cost to the customer.

Orders will be processed within standard working hours. Any orders received outside of these times will be processed on the next working day.

Please note: Orders are not shipped over the weekend or public holidays.

If you have ordered an item that is not available or will be delayed, we will notify you via email or telephone. At which time you will then have the option of choosing a different item, receiving a refund or waiting until your ordered item arrives.

You will be emailed details of the tracking number upon dispatch of your order.

New Zealand Shipping
Items will be shipped through NZ Courier Post.
Free Shipping NZ wide.
1-3 working days (includes tracking and insurance) delivery time.
For rural addresses, please add an additional 1-3 days delivery time.
Rural addresses must have a valid street address.

NZ customers can track orders here:
https://www.courierpost.co.nz/track/track-and-trace

Australia Shipping
Items will be shipped through NZ Post International Courier.
Flat Rate of NZD35 Australia Wide.
Free Shipping on orders over NZD300.
3-7 working days (includes tracking and insurance) delivery time.

Australian customers can track orders here:
https://www.nzpost.co.nz/tools/tracking

Rest of the World Shipping
Items will be shipped through NZ Post International Courier.
Flat Rate of NZD75.
Free Shipping on orders over NZD600.
15 working days (includes tracking and insurance) delivery time.

Worldwide customers can track orders here:
https://www.nzpost.co.nz/tools/tracking

Please note: Any local taxes and duties are the responsibility of the purchaser. Miss H and Me takes no responsibility for any delay in the processing of your purchase should local taxes or duties be applied.

Miss H and Me are not to be held responsible for damaged items in the post.

Our shipping rates are constantly under review and may be amended without notice. We will endeavour to keep our shipping rates as reasonable as possible.

All orders are processed from New Zealand. Estimated delivery times may vary and are to be used as a guide only.